Policy for Hotline?

Type of Care

1. Substance use treatment

Refers to a range of services, including problem identification and diagnosis, brief interventions, assessment of substance use and related problems, treatment planning, counseling, medical services, psychiatric services, psychological services, social services, and follow-up for persons with alcohol or other drug problems (Institute of Medicine, 1990).

Type of Opioid Treatment

1. Does not treat opioid use disorders

Facility Smoking Policy

1. Smoking not permitted

Smoking is not allowed.

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

1. Outpatient

Describes patients who receive treatment services without an overnight stay at a treatment facility or hospital.

2. Intensive outpatient treatment

3. Regular outpatient treatment

License/Certification/Accreditation

1. State Substance use treatment agency

Government organization responsible for planning, organizing, delivering, and monitoring substance use disorder services in their respective state.

2. State department of health

Payment/Insurance/Funding Accepted

1. Cash or self-payment

Payment for treatment is made by the person directly, through cash or other means, rather than using health insurance.

2. Private health insurance

Payment Assistance Available

1. Payment assistance (check with facility for details)

A program which helps low-income, uninsured, or underinsured patients who need help paying for all or part of their medical bills.

Language Services

1. Spanish

Staff counselors provide treatment in Spanish.

Special Programs/Groups Offered

1. Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)

Facility has a program or group specifically tailored for LGBT clients.

2. Adult women

Facility has a program or group specifically tailored for adult women.

3. Adult men

Facility has a program or group specifically tailored for adult men.

Assessment/Pre-treatment

1. Screening for tobacco use

Determines a client's use of tobacco products, such as cigarettes, cigars, pipe tobacco, or smokeless tobacco. It is generally recommended that providers screen for tobacco use on a regular basis by asking clients, as they are seen, about their current and past use of tobacco products and their exposure to secondhand smoke or tobacco.

2. Comprehensive substance use assessment

3. Screening for substance use

Test to determine whether a person is experiencing symptoms of substance use and needs treatment.

Education and Counseling Services

1. Individual counseling

Process through which clients work one-on-one with a trained mental health clinician in a safe, caring, and confidential environment.

2. Group counseling

Form of therapy where people with similar experiences/issues come together with a professional therapist.

3. Substance use disorder education

Age Groups Accepted

1. Young Adults

Facility accepts young adults (18-25) for treatment.

2. Adults

Facility accepts adults (26-64) for treatment.

Gender Accepted

1. Female

Female

2. Male

Male

Exclusive Services

1. Specially designed program for DUI/DWI clients

2. Serves only DUI/DWI clients

An outpatient substance use treatment facility that serves driving under the influence (DUI) or driving while intoxicated (DWI) clients exclusively.

Testing

1. Drug or alcohol urine screening

Analyzes your urine for the presence of certain illegal drugs and prescription medications.

Recovery Support Services

1. Self-help groups

Groups in which members share the same issue, condition, or situation and thus are in a position to provide help and support to each other.

Facility Operation (e.g., Private, Public)

1. Private for-profit organization

A business or other organization whose primary goal is making money (a profit).

Type of Alcohol Use Disorder Treatment

1. Does not treat alcohol use disorder

Facility Vaping Policy

1. Vaping not permitted