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Effective Date: August 1, 2024
We respect your privacy and
are committed to protecting it through our compliance with this
policy. This Privacy Policy describes our policies on the collection,
use, and disclosure of your information when you use
ConnectToRecovery.com (the “Website”). By using the Website, you
agree to the terms of this Privacy Policy and consent to the
collection and use of information in accordance with this Privacy
Policy.
The Website is not a medical, healthcare, or
therapeutic services provider and no medical, psychiatric,
psychological, or physical treatment or advice is being provided by
the Website. If you are dealing with a medical emergency or
considering suicide, please call 911 immediately.
Please
read this policy carefully to understand our policies and practices
regarding your information and how we will treat it. If you do not
agree with our policies and practices, your choice is not to use our
Website. By accessing or using this Website, you agree to this
Privacy Policy. This policy may change from time to time (see Changes
to this Privacy Policy). Your continued use of this Website after we
make changes is deemed to be acceptance of those changes, so please
check the policy periodicall...
Personal Information: When you use our Website, we may ask you to provide us with certain personally identifiable information, including your name, email address, mailing address, phone number, and business name. This information is collected when you subscribe to our newsletter, respond to a survey, fill out a form, or call a phone number listed on the Website. We use this information to provide and improve our services, authenticate access, connect you to providers, and personalize your experience on t...
Anonymous Information: We also collect non-personal information, such as aggregated data about the use of the Website, including browsing history, search history, and interactions with the Website. This information helps us improve our services and provide more useful content to our users.
Communications: We collect the content of messages you send to us, such as feedback, reviews, and inquiries for customer support. Phone conversations or chat sessions with our representatives may be monitored and recorded.
Our Website uses cookies, web beacons, pixel tags, and similar technologies to improve functionality and analyze usage. Cookies are text files stored on your computer that help us understand how you use the Website, save your preferences, and enhance your experience. Web beacons and pixel tags are images embedded in web pages or emails that help us measure and analyze usage and activity.
Types of Cookies Used:
Processes: To make the Website work in the way you expect.
Authentication and Security: To prevent fraud and protect your data.
Preferences: To remember your preferences and settings.
Notifications: To notify you of information that could improve your use of the Website.
Advertising: To display relevant ads and track their effectiveness.
Analytics: To help us understand how visitors use the Website.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
We use the collected information to:
Provide and improve our services.
Personalize your experience on the Website.
Authenticate your access to the Website.
Connect you to service providers.
Respond to your inquiries and provide customer support.
Conduct statistical analyses and improve our Website.
Make advertising more relevant to users and more valuable to advertisers.
We do not sell your personal information to outside parties. We may share your information with:
Third parties may receive information about you as follows:
Advertisers: We may allow
third parties to use Cookies through the Website to collect the same
type of information for the same purposes as the Website does for
itself. Third parties may be able to associate the information they
collect with other information they have about you from other
sources. We do not necessarily have access to or control over the
Cookies they use, but you may be able to opt out of some of their
practices by visiting the following links: Network Advertising
Initiative, Privacy Choice, Digital Advertising Alliance and
Omniture. Please note that opting out does not prevent the display
of all advertisements to you; rather, the ads may not be as relevant
to you. Additionally, we may share non-personally identifiable
information from or about you with third parties, such as location
data, advertising identifiers, or a cryptographic hash of a common
account identifier (such as an email address), to facilitate the
display of targeted advertising. You may be able to limit our
sharing of some of this information through your mobile device
settings, as described in Section 2 above. The use of Cookies by
third parties through the Website may result in you being displayed
advertisements concerning rehabilitation treatments or related
matters on other sites after you have used the Websites. This
Privacy Policy does not apply to information collected by anyone
other than us (even if related to our business) nor to information
collected by us where a separate privacy policy applies.
Third-Party Providers: We may rely on third-party providers to support or provide some of the services available through the Website. We may also rely on third-party providers to perform certain services for us in connection with your use of the Website, such as communications and hosting services, network security, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing, our own marketing of the Website, and other functions. We may share information.
Aggregate Information: We may share user information in the aggregate (i.e., non-personal form) with third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertisements.
Business Transfers: We may share information from or about you with our parent companies, subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this Privacy Policy. If another company acquires the Website or all or substantially all of our assets through a merger, acquisition, bankruptcy, or liquidation, all personal and non-personal information collected on and through the Website shall be considered assets of the Website and subject to the business transfer.
Service Providers on the
Website: We may share information from or about you (such as your
age and gender), your devices, and your use of the Website (such as
which Service Providers you bookmark or call) with Service Providers
listed on the Website. You may adjust your settings to increase or
decrease the amount of information we share. Keep in mind that
Service Providers may see your Public Content (as defined in Section
1(b) above) and receive information about your transactions with
them, regardless of your settings. Additionally, if you make a phone
call to a Service Provider through or in connection with your use of
the Website, we may share information about your call with the
Website Provider that the Website Provider would have received had
you called them directly, such as the date and time of your call and
your phone number. We may also share, with Service Providers listed
on the Website, the content of those calls and you grant us the
explicit right to do so. You may be able to limit our ability to
collect and share your phone number through your phone’s settings
or phone service provider.
Legal Investigations: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure is reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us.
Links: The Website may contain links to unaffiliated third-party services. Except as set forth herein, we do not share your personal information with them and are not responsible for their privacy practices. We suggest you read the privacy policies on or applicable to all such third-party services.
Helpline Calls: We use a third-party provider (“Helpline Partner”) to monitor, listen to, record, forward, track, and measure all calls to our advertising-supported helpline for quality assurance and reporting purposes. These calls are recorded by, encrypted, saved, and stored with our Helpline Partner. Please note that even if a Service Provider uses its own custom toll-free phone number, we will still use our Helpline Partner to monitor, listen to, record, forward, track, and measure all such calls. . A copy of each call would be stored both within our account with our Helpline Partner and at the Website Provider’s designated repository for aggregating such calls.
Third-Party Marketing
Platforms: We may use third-party marketing platforms, including
Facebook, Taboola, Outbrain, and PropellerAds. Please review their
respective privacy policies to understand how your data is handled.
You have the right to:
Access and update your personal information.
Request the deletion of your personal information.
Opt-out of certain data collection and use practices.
Control the use of cookies through your browser settings.
To exercise these rights, please contact us at [[email protected]].
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
We are currently using Google Analytics to understand the Website’s audience and how we can tailor the content of the Website to best serve your needs. No personally identifiable information is collected by Google Analytics. For more information on Google’s privacy policy, please click here.
The Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe that we have collected personal information from a child under 13, please contact us at [[email protected]].
Our Website is hosted in the United States and is intended for U.S. residents. If you are accessing the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
California,
Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana,
Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the
future) their state residents with rights to:
Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:
targeted advertising (excluding Iowa);
sales; or
profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out right may submit a request to this designated address: [email protected].
The exact scope of these rights may vary by state. To exercise any of these rights, please contact us at [email protected]. To appeal a decision regarding consumer rights, please contact us at [email protected].
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of the Website after any changes become effective constitutes your acceptance of the new Privacy Policy.
If you have any questions
about this Privacy Policy, please contact us at:
Email:
[email protected]