Policy for Hotline?

Type of Care

1. Substance use treatment

Refers to a range of services, including problem identification and diagnosis, brief interventions, assessment of substance use and related problems, treatment planning, counseling, medical services, psychiatric services, psychological services, social services, and follow-up for persons with alcohol or other drug problems (Institute of Medicine, 1990).

Type of Opioid Treatment

1. Buprenorphine maintenance

2. Prescribes buprenorphine

Opioid Medications used in Treatment

1. Buprenorphine used in Treatment

Buprenorphine is used in medication-assisted treatment (MAT) to help people reduce or quit their use of heroin or other opiates.

2. Naltrexone used in Treatment

Treatment Approaches

1. Telemedicine/telehealth therapy

The ability for healthcare providers, working remotely and using telecommunications technology, to communicate with patients, diagnose conditions, provide treatment, and discuss healthcare issues with other providers to ensure quality healthcare services are provided.

2. Substance use disorder counseling

A short-term treatment that has been generalized for a variety of disorders including opiate drug dependence and cocaine abuse. The therapy includes supportive techniques which encourage the patient to discuss personal experiences, and expressive techniques, which enable the patient to work through interpersonal relationship issues and gain greater self-understanding.

3. Anger management

Uses strategies to address the anger cycle, conflict resolution, assertiveness skills, and anger-control plans. The goal of anger management is to reduce both emotional feelings and the physiological arousal that anger causes.

Facility Smoking Policy

1. Smoking not permitted

Smoking is not allowed.

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

1. Outpatient

Describes patients who receive treatment services without an overnight stay at a treatment facility or hospital.

2. Outpatient methadone/buprenorphine or naltrexone treatment

3. Regular outpatient treatment

Payment/Insurance/Funding Accepted

1. Cash or self-payment

Payment for treatment is made by the person directly, through cash or other means, rather than using health insurance.

2. Medicaid

A joint federal and state program that helps with medical costs for some people with low incomes and limited resources. Medicaid programs vary from state to state.

3. Medicare

The federal health insurance program for people age 65 and older and people with disabilities.

4. Private health insurance

Payment Assistance Available

1. Sliding fee scale (fee is based on income and other factors)

Variable prices for services based on a person’s ability to pay.

Special Programs/Groups Offered

1. Clients with co-occurring mental and substance use disorders

Facility has a program or group specifically tailored for persons with co-occurring mental and substance abuse disorders.

2. Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)

Facility has a program or group specifically tailored for LGBT clients.

3. Adult women

Facility has a program or group specifically tailored for adult women.

4. Adult men

Facility has a program or group specifically tailored for adult men.

Education and Counseling Services

1. Individual counseling

Process through which clients work one-on-one with a trained mental health clinician in a safe, caring, and confidential environment.

2. Family counseling

A type of psychological counseling (psychotherapy) that can help family members improve communication and resolve conflicts.

3. Marital/couples counseling

4. Substance use disorder education

Age Groups Accepted

1. Young Adults

Facility accepts young adults (18-25) for treatment.

2. Adults

Facility accepts adults (26-64) for treatment.

Gender Accepted

1. Female

Female

2. Male

Male

Transitional Services

1. Aftercare/continuing care

2. Discharge Planning

A process that aims to improve the coordination of services after discharge from the hospital by considering the patient’s needs in the community.

3. Naloxone and overdose education

Assessment/Pre-treatment

1. Comprehensive mental health assessment

An examination used to determine if a patient is functioning on a healthy psychological, social, or developmental level. It can also be used to aid diagnosis of some neurological disorders, specific diseases, or possible drug abuse.

2. Comprehensive substance use assessment

3. Screening for mental disorders

Test to determine whether a person is experiencing symptoms of mental health conditions and needs treatment.

4. Screening for substance use

Test to determine whether a person is experiencing symptoms of substance use and needs treatment.

Pharmacotherapies

1. Disulfiram

2. Buprenorphine with naloxone

A prescription medication that combines buprenorphine (which helps relieve symptoms of opiate withdrawal) and naloxone (reverse the effects of narcotics) used to treat opioid addiction.

3. Medication for mental disorders

Ancillary Services

1. Mental health services

Assessment, diagnosis, treatment or counseling in a professional relationship to assist an individual or group in alleviating mental or emotional illness, symptoms, conditions or disorders.

Facility Operation (e.g., Private, Public)

1. Private for-profit organization

A business or other organization whose primary goal is making money (a profit).

Type of Alcohol Use Disorder Treatment

1. This facility administers/prescribes medication for alcohol use disorder

External Source of Medications Used for Alcohol Use Disorder Treatment

1. In-network prescribing entity

Facility Vaping Policy

1. Vaping permitted in designated area