Policy for Hotline?

Type of Care

1. Substance use treatment

Refers to a range of services, including problem identification and diagnosis, brief interventions, assessment of substance use and related problems, treatment planning, counseling, medical services, psychiatric services, psychological services, social services, and follow-up for persons with alcohol or other drug problems (Institute of Medicine, 1990).

Type of Opioid Treatment

1. Accepts clients using MAT but prescribed elsewhere

Treatment Approaches

1. Cognitive behavioral therapy

Involves recognizing unhelpful patterns of thinking and reacting, and then modifying or replacing these with more realistic or helpful ones. The therapy can be conducted with individuals, families, or groups, and clients are generally expected to be active participants in their own therapy.

2. Telemedicine/telehealth therapy

The ability for healthcare providers, working remotely and using telecommunications technology, to communicate with patients, diagnose conditions, provide treatment, and discuss healthcare issues with other providers to ensure quality healthcare services are provided.

3. Substance use disorder counseling

A short-term treatment that has been generalized for a variety of disorders including opiate drug dependence and cocaine abuse. The therapy includes supportive techniques which encourage the patient to discuss personal experiences, and expressive techniques, which enable the patient to work through interpersonal relationship issues and gain greater self-understanding.

4. 12-step facilitation

A 12-step program is a support group made up of people who share the same addiction. The "12 steps" refer to the steps recovering addicts must take to overcome their addiction as part of this program. Attendees at group meetings share their experiences, challenges, successes and failures, and provide peer support for each other.

5. Motivational interviewing

A counseling approach which acknowledges that many people experience ambivalence when deciding to make changes. The aim is not to focus immediately on the action of changing, but to work to enhance motivation to change.

6. Relapse prevention

A cognitive behavioral therapy developed for the treatment of problem drinking and adapted later for treatment of cocaine addiction. Individuals learn to identify and correct problematic behaviors. Relapse prevention encompasses several cognitive behavioral strategies that facilitate abstinence as well as provide help for people who experience relapse.

Facility Smoking Policy

1. Smoking not permitted

Smoking is not allowed.

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

1. Outpatient

Describes patients who receive treatment services without an overnight stay at a treatment facility or hospital.

2. Intensive outpatient treatment

3. Regular outpatient treatment

License/Certification/Accreditation

1. State Substance use treatment agency

Government organization responsible for planning, organizing, delivering, and monitoring substance use disorder services in their respective state.

Payment/Insurance/Funding Accepted

1. Cash or self-payment

Payment for treatment is made by the person directly, through cash or other means, rather than using health insurance.

2. Medicaid

A joint federal and state program that helps with medical costs for some people with low incomes and limited resources. Medicaid programs vary from state to state.

3. Medicare

The federal health insurance program for people age 65 and older and people with disabilities.

4. State-financed health insurance plan other than Medicaid

5. Private health insurance

6. Federal, or any government funding for substance use treatment programs

Financial assistance provided by the federal, state, or local government for substance use treatment.

7. IHS/Tribal/Urban (ITU) funds

Direct funds from the Indian Health Service. They consist of tribal funds through "638 contracts" (named after the public law under which they were authorized) and/or urban funds through federal Title 5 grants. These funds are considered part of the Indian healthcare system and can be used for programs that provide behavioral health services as well as for programs that provide other health-related services.

Payment Assistance Available

1. Sliding fee scale (fee is based on income and other factors)

Variable prices for services based on a person’s ability to pay.

Assessment/Pre-treatment

1. Screening for tobacco use

Determines a client's use of tobacco products, such as cigarettes, cigars, pipe tobacco, or smokeless tobacco. It is generally recommended that providers screen for tobacco use on a regular basis by asking clients, as they are seen, about their current and past use of tobacco products and their exposure to secondhand smoke or tobacco.

2. Comprehensive substance use assessment

3. Screening for substance use

Test to determine whether a person is experiencing symptoms of substance use and needs treatment.

Education and Counseling Services

1. Smoking/vaping/tobacco cessation counseling

Includes interventions for persons who use tobacco and want help with stopping, including behavioral support or counseling in groups or individually.

2. Individual counseling

Process through which clients work one-on-one with a trained mental health clinician in a safe, caring, and confidential environment.

3. Group counseling

Form of therapy where people with similar experiences/issues come together with a professional therapist.

4. Substance use disorder education

Age Groups Accepted

1. Adults

Facility accepts adults (26-64) for treatment.

2. Seniors

Facility accepts seniors (65 or older) for treatment.

Gender Accepted

1. Female

Female

2. Male

Male

Exclusive Services

1. Specially designed program for DUI/DWI clients

Transitional Services

1. Aftercare/continuing care

2. Discharge Planning

A process that aims to improve the coordination of services after discharge from the hospital by considering the patient’s needs in the community.

Testing

1. Drug or alcohol urine screening

Analyzes your urine for the presence of certain illegal drugs and prescription medications.

2. Drug and alcohol oral fluid testing

Facility Operation (e.g., Private, Public)

1. Private for-profit organization

A business or other organization whose primary goal is making money (a profit).

External Opioid Medications Source

1. No formal relationship with prescribing entity

Type of Alcohol Use Disorder Treatment

1. Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere

External Source of Medications Used for Alcohol Use Disorder Treatment

1. No formal relationship with prescribing entity

Facility Vaping Policy

1. Vaping not permitted