Policy for Hotline?

Type of Care

1. Substance use treatment

Refers to a range of services, including problem identification and diagnosis, brief interventions, assessment of substance use and related problems, treatment planning, counseling, medical services, psychiatric services, psychological services, social services, and follow-up for persons with alcohol or other drug problems (Institute of Medicine, 1990).

Type of Opioid Treatment

1. Does not treat opioid use disorders

Facility Smoking Policy

1. Smoking not permitted

Smoking is not allowed.

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

1. Outpatient

Describes patients who receive treatment services without an overnight stay at a treatment facility or hospital.

2. Regular outpatient treatment

License/Certification/Accreditation

1. State Substance use treatment agency

Government organization responsible for planning, organizing, delivering, and monitoring substance use disorder services in their respective state.

Payment/Insurance/Funding Accepted

1. Cash or self-payment

Payment for treatment is made by the person directly, through cash or other means, rather than using health insurance.

Payment Assistance Available

1. Sliding fee scale (fee is based on income and other factors)

Variable prices for services based on a person’s ability to pay.

Education and Counseling Services

1. Smoking/vaping/tobacco cessation counseling

Includes interventions for persons who use tobacco and want help with stopping, including behavioral support or counseling in groups or individually.

2. Individual counseling

Process through which clients work one-on-one with a trained mental health clinician in a safe, caring, and confidential environment.

3. Group counseling

Form of therapy where people with similar experiences/issues come together with a professional therapist.

4. Family counseling

A type of psychological counseling (psychotherapy) that can help family members improve communication and resolve conflicts.

5. Marital/couples counseling

6. Substance use disorder education

Age Groups Accepted

1. Adults

Facility accepts adults (26-64) for treatment.

2. Seniors

Facility accepts seniors (65 or older) for treatment.

Gender Accepted

1. Female

Female

2. Male

Male

Exclusive Services

1. Specially designed program for DUI/DWI clients

Transitional Services

1. Aftercare/continuing care

2. Discharge Planning

A process that aims to improve the coordination of services after discharge from the hospital by considering the patient’s needs in the community.

3. Outcome follow-up after discharge

Testing

1. Drug or alcohol urine screening

Analyzes your urine for the presence of certain illegal drugs and prescription medications.

Facility Operation (e.g., Private, Public)

1. Private for-profit organization

A business or other organization whose primary goal is making money (a profit).

Type of Alcohol Use Disorder Treatment

1. Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere

External Source of Medications Used for Alcohol Use Disorder Treatment

1. No formal relationship with prescribing entity

Facility Vaping Policy

1. Vaping not permitted

Language Services

1. Other languages (excluding Spanish)

Other Languages

1. Hindi

Staff counselors provide treatment in Hindi.